Website Terms & Conditions
These terms and conditions apply to your use of this website and with us supplying products to you.
ABOUT US:
We are Somerset Workwear, part of Somerset Solders Limited, a registered Company in England and Wales. Our Company registration number is 7556658 and our registered VAT number is GB 869 5039 79.
CONTACT DETAILS:
You can contact us by phone 01761 233230, by writing to us at Somerset Workwear, Units 6 & 12 First Avenue, Westfield Industrial Estate, Westfield, Radstock BA3 4BS, or please contact us by email, [email protected].
If we need to contact you, we will telephone you or write to you using your email address or postal address you have provided to us with your order.
OUR PRODUCT REPRESENTATION:
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Product colour images may vary on different display devices. There may be appreciable differences in colour between our products and the images of them in our catalogues, in our marketing materials or on our website. There may also be appreciable variation in colour between different batches of the same products. The packaging of the product may vary from that shown in images in marketing material or on our website.
PRICING:
All prices stated are UK £ sterling and are shown with both ex VAT and including VAT. Our Website prices are current at the time of publication and are subject to change without notice. We reserve the right to correct any misprints.
SALES TAX (VAT):
The applicable VAT will be added to all orders in the UK and for non-tax registered Companies in the EU. If your company is a member of the EU and tax registered, please select your Country followed by (VAT Registered) and zero tax will apply. We will also require a valid tax registration number.
PAYMENT TYPES:
Payments can be made in £ Sterling, Euros € and US $ Dollars. We accept leading Credit Cards and all transactions are securely processed. No Credit Card information is retained by Somerset Workwear or Somerset Solders Ltd. We also accept Paypal and Wire Transfer transactions.
OPENING AN ACCOUNT:
Companies wishing to open a credit account should contact us on 01761 233230 or email us at [email protected].
SHIPPING:
All items are shipped prepaid and by carriers of our choice.
Orders are generally shipped within 2 to 5 working days but may be extended for some products. Contact a Customer Service Representative for details. We will endeavour to ship the total order but any item currently not in stock will automatically be put on backorder.
INTERNATIONAL ORDERS
Somerset Workwear welcomes International Orders. If a particular destination Country is not shown at the Checkout please contact a Customer Service Representative and this will be set up to process your order.
DISCREPANCIES
We aim to complete all orders accurately and in a timely manner, however, if a discrepancy has occurred with a shipment, please contact a customer services representative as soon as possible within 7 days of receipt of order. If you do not inform us within 7 days, then we will have no liability for items said to be damaged or faulty on delivery.
DAMAGED SHIPMENTS
Consignee should verify all items for damage before accepting delivery. If damage has occurred please notify the carrier and contact our Customer Service Representative. All claims must be made within 5 days of receipt.
RETURN POLICY – PLEASE SEE OUR RETURNS POLICY INFORMATION LINK
COMPLAINTS
We want all our customers to be completely satisfied with our service. We will deal with complaints effectively, fairly and confidentially.
PRIVACY
Somerset Workwear (a brand of Somerset Solders Ltd) does not disclose buyers' information to third parties other than when the order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details given to any other third party.
The personal information you provide allows us to tell you about forthcoming events and new products. If at any time you would no longer wish to receive this information please e-mail us at [email protected]
Please also see our Privacy and Cookie Policy for this website.
LAW
These terms and conditions are governed and shall be interpreted in accordance with the laws of England and Wales.
Somerset Solders Ltd is a limited company registered in England and Wales. Registered number: 7556658.
Registered office: 124 High Street, Midsomer Norton, Somerset, BA3 2DA UK
VAT no.: GB 869 5039 79
Doc: Q1003-16-081220
